Quality policy
Factory 4D Srl operates in the prototyping industry offering multiple services, such as design, additive technologies, subtractive technologies, molding and multiple finishes. We are also able to provide assistance with high quality metrology analysis.
Factory 4D Srl is inclined to enhance the skill of its workers to shape authentic and distinguishable products. The intuition born by the founder in 2014 has now grown with the collaboration of his sons who operate with passion and dedication; it is a reality that can adapt to the multiple demands of the market with flexibility and dynamism. Our team, additive technologies, conventional machining and passion allow us to guarantee high quality standards, maximizing the advantages of each process, mixing tradition and technology.
The company’s main objective is to meet the customer’s needs by providing quality service for the production of prototypes and components with specifications required by them and with support from design to component manufacture. These needs have resulted in the need to equip itself with a more comprehensive and methodical tool to ensure efficient and proper business management that contributes, in a decisive way, to the very quality and reliability of the finished product. From this must come Customer satisfaction. Therefore, in order to improve its conduct for Quality, the company has considered the adoption of a Management System referred to the UNI EN ISO 9001:2015 Standard, as the best solution to its needs.
Factory 4D Ltd. is committed to:
- Comply with regional, national and international legal requirements, with particular reference to provisions concerning the environment, health, safety and hygiene;
- Identify needs and expectations of the Customer in order to achieve full satisfaction through compliance with the specifications provided and the ability to provide cutting-edge technological solutions that meet the needs of Customer organizations;
- Adopt forms of fairness in commercial and technical approaches with Customers, promoting maximum transparency in communication;
- use High Quality Suppliers through the careful selection of them and a Quality control system of their supplies;
- improve organization, production standards and/or methodologies in order to raise production efficiency levels and lower internal costs, making the best use of resources allocated to business management;
- maintain the effectiveness and continuous improvement of the Quality Management System with the aim of mitigating internal weaknesses and risks arising from external factors, and expanding internal strengths and seizing external opportunities;
- To develop a relationship of constructive cooperation, marked by maximum transparency and trust, both internally and with the external community and institutions;
- to carry out constant action aimed at the involvement, motivation, development and enhancement of the professionalism of all employees in order to achieve the established objectives, through continuous training, information and awareness-raising interventions;
- Promote the use of the process approach and “risk-based thinking.”
Alongside these general objectives, the company sets, and periodically updates and reviews, specific objectives for certain business processes.
The Company is aware that the achievement of these objectives requires constant commitment from all operational personnel and that it can only be successfully achieved through a systematic approach to Quality issues. Factory 4D Srl also believes that its company employees are the main resource available to it, so the only way forward is one that provides for their full involvement.
Management believes deeply in this and is committed to review, disseminate and promote this Policy at all levels of the company.
Civitanova Marche, 02.01.2023
Management